manufacturer warranty clauses
Some of our items still have a residual warranty from the manufacturer. If available, such a warranty is explicitly listed as a product feature in the product description. Your statutory rights (such as subsequent performance, withdrawal, reduction or compensation) are not limited by the manufacturer's warranty.
Procedure in the event of a warranty claim
In the event of a warranty claim that is still covered by the manufacturer's warranty, please contact the manufacturer of your hardware directly. The corresponding contact addresses can be found on the manufacturer's website as described in the text above.
If you need assistance in obtaining manufacturer warranty coverage for equipment purchased from us, you are also welcome to contact us instead of the manufacturer directly. Please contact us by mail uludwig@uli-ludwig.de or call us: Tel: 069 37003940
Below you will find further explanations of the respective manufacturer's warranty:
Manufacturer's warranty HP
The guarantor is: Hewlett-Packard GmbH, Herrenberger Str. 140, 71034 Böblingen, Germany.
Please refer to the respective product description for the duration and the territorial scope of the warranty. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. In addition to our commercial invoice, the type and serial number of the device are required to make a claim. You will find both numbers on a sticker on the case of the device, usually on the bottom. With the HP manufacturer's warranty, HP guarantees that the purchased hardware product will be free of defects in material and workmanship under normal use during the warranty period.
You can check the warranty status of your device at https://support.hp.com/de-de/check-warranty. Here you will find manufacturer's instructions for locating the serial number of your device. You can find current phone numbers for warranty inquiries and technical advice from this manufacturer at http://www8.hp.com/de/de/contact-hp/contact.html.
Manufacturer's warranty Dell
Warrantor is: Dell GmbH, Main Airport Center, Unterschweinstiege 10, 60549 Frankfurt am Main, Germany.
Please refer to the respective product description for the duration and territorial scope of the warranty. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. In addition to our commercial invoice, the type and serial number of the device are required to make a claim. You will find both numbers on a sticker on the case of the device, usually on the bottom. Under Dell's manufacturer's warranty, Dell warrants that the hardware product purchased will be free from defects in materials and workmanship under normal use during the warranty period.
You can find current phone numbers for warranty inquiries and technical advice from this manufacturer at http://www.dell.com/support/home/de/de/dedhs1. Dell warranty terms and conditions can be found at https://www.dell.com/learn/de/de/decorp1/terms You can check the warranty status of your device at http://www.dell.com/support/home/de/de/dedhs1/Products/?app=warranty.
Lenovo manufacturer warranty
The warranty provider is: Lenovo (Deutschland) GmbH, Gropiusplatz 10, 70563 Stuttgart, Germany.
Please refer to the respective product description for the duration and territorial scope of the warranty service. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. To make a claim, only the "Type" number and the serial number of the device are required. You can find both numbers on a sticker on the case of the device, usually on the bottom. Under Lenovo's manufacturer's warranty, Lenovo warrants that the purchased hardware product will be free from defects in materials and workmanship under normal use during the warranty period.
You can check the warranty status of your device at http://pcsupport.lenovo.com/de/en/warrantylookup. At http://support.lenovo.com/de/de/contactus, you have the option to submit a technical or warranty service request. Lenovo warranty conditions can be found at http://support.lenovo.com/de/de/warrantylookup/warrantypolicy_pc.
Manufacturer's warranty Fujitsu
The guarantor is: Fujitsu Technology Solutions GmbH, Mies-van-der-Rohe-Straße 8, 80807 Munich, Germany.
Please refer to the respective product description for the duration and the territorial scope of the warranty service. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. In addition to our commercial invoice, the type and serial number of the device are required to make a claim. You will find both numbers on a sticker on the case of the device, usually on the bottom. With the Fujitsu manufacturer warranty, Fujitsu guarantees that the purchased hardware product will be free of defects in material and workmanship under normal use during the warranty period.
You can find current telephone numbers for warranty inquiries and technical advice from this manufacturer on the http://ts.fujitsu.com/support/servicedesk.html page. Fujitsu warranty terms and conditions can be found at http://support.ts.fujitsu.com/warranty/Warranty_sdflyer.asp?level1=20959&lng=com&LNID=101.
Manufacturer's warranty Apple
The warrantor is: Apple Distribution International, Hollyhill Industrial Estate Hollyhill, Cork, Republic of Ireland.
Please refer to the respective product description for the duration and territorial scope of the warranty service. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. In addition to our commercial invoice, the type and serial number of the device are required to make a claim. You will find both numbers on a sticker on the case of the device, usually on the bottom. With the Apple manufacturer warranty, Apple guarantees that the purchased hardware product will be free of defects in material and workmanship under normal use during the warranty period.
You can find current phone numbers for warranty inquiries and technical advice from this manufacturer at http://www.apple.com/de/contact/. Apple warranty terms can be found at http://www.apple.com/de/legal/warranty/
Manufacturer's warranty Samsung
The guarantor is: Samsung Electronics GmbH, Am Kronberger Hang 6 65824 Schwalbach, Germany.
Please refer to the respective product description for the duration and territorial scope of the warranty. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. In addition to our commercial invoice, the type and serial number of the device are required to make a claim. You will find both numbers on a sticker on the casing of the device, usually on the top side. With the Samsung manufacturer warranty, Samsung guarantees that the purchased hardware product will be free of defects in material and workmanship under normal use during the warranty period.
You can find current phone numbers for warranty inquiries and technical advice from this manufacturer at http://www.samsung.com/de/info/contactus.html. Samsung also offers a call-back service. Warranty conditions of Samsung Electronics GmbH can be found at http://www.samsung.com/de/support/warranty/.
Manufacturer warranty Western Digital
The guarantor is: Western Digital Deutschland GmbH, Karl-Hammerschmidt-Straße 40, 85609 Aschheim, Germany
Please refer to the respective product description for the duration and territorial scope of the warranty. If no territorial scope is specified in the product description, the warranty protection extends to the territory of the Federal Republic of Germany. To make a claim, only the "Type" number and the serial number of the device are required. You can find both numbers on a sticker on the case of the device, usually on the bottom. Under Lenovo's manufacturer's warranty, Lenovo warrants that the purchased hardware product will be free from defects in materials and workmanship under normal use during the warranty period.
You can check the warranty status of your device at https://support.wdc.com/warranty/warrantystatus.aspx?lang=de. At https://westerndigital.secure.force.com/ind/?lang=de you have the option to submit a technical or warranty service request. Western Digital's warranty terms and conditions can be found at https://support.wdc.com/warranty/warrantypolicy.aspx?lang=de.
